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[???] OSX: Unreproducible crash with Kontakt AU GUI


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#1 Garf

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Posted 16 October 2015 - 09:48

I can't reproduce this though, but a crash happened when opening Kontakt.

I have attached the log file if you wanna take a look.


The only real unusual thing I did in that song was rendering some CM-505 drums down, and I've changed some filters in my template to use the new.

 

Attached File  Renoise.txt   27.7KB   99 downloads


Edited by Garf, 16 October 2015 - 10:30.


#2 dblue

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Posted 16 October 2015 - 10:16

I have attached the log file

Looks like you forgot to hit the attach button :)

#3 Garf

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Posted 16 October 2015 - 10:33

Oh yeah ups, done. :)

 

Have a look. The log ends rather abruptly I think and Renoise didn't even report that a crash had happend after reopening.

 

Btw. I cut the log short, it was getting rather large.. so it starts from the faulty session to a new where I was reopening Renoise after it crashed.


Edited by Garf, 16 October 2015 - 10:36.


#4 taktik

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Posted 16 October 2015 - 11:08

Is there something in the apple crash reporter logs?

Maybe it's related, but there's one "known" bug in Kontakt (I think it affects many NI products): opening, closing and then quickly re-opening a plugin's UI may cause a crash - randomly. You can try this by clicking like mad on the "Ext Editor" button in Renoise with Kontakt. Happens in others hosts too, but is quite random. Sometimes easy, sometimes hard to replicate.

This very likely is a bug in the plugin and we tried to work around it in the past, but we can't really avoid this. So it still may happen. Reported the issue it a while ago to NI but I'm not sure what happened with that.

#5 Garf

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Posted 16 October 2015 - 13:20

Maybe it's related, but there's one "known" bug in Kontakt (I think it affects many NI products): opening, closing and then quickly re-opening a plugin's UI may cause a crash - randomly.

 

Actually that is what I did, and I'm not sure if I played a note at the same time.

Anyway why did it not save a crash backup, is this a too major crash?



#6 Garf

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Posted 25 October 2015 - 19:03

Now it happened with Reaktor.

 

I opened Renoise beta 4, did a quick track with HIVE VSTi and then opened Reaktor/Monark and did a quick track with that, really simple stuff, then I duplicated the Reaktor VSTi and double clicked the new instance and Renoise crashed. 

I could reproduce this immediately after, but not anymore. Is this the Native Instruments GUI bug again?

I have used Native Instruments for quite a long time and don't recall experiencing this before, certainly not two crashes in such a short period, that's a bit worrying.

 

Here's a crashlog snippet from the latest crash:

VstPlugs: Editor window for pluging 'u-he: Hive' was closed

VstPlugs: Trying to instantiate '/Library/Audio/Plug-Ins/VST/Reaktor5.vst/Contents/MacOS/Reaktor5'...
VstPlugs: Plugin is a Mach-O executable...
VstPlugs: Analyzing VST plugin 'Native Instruments GmbH: Reaktor5', Unique ID:1315525173, Version:2400
VstPlugs: Forced static processing buffers (256 Samples) for plug 'Native Instruments GmbH: Reaktor5'
VstPlugs: Disabled auto suspending for plugin 'Native Instruments GmbH: Reaktor5'
VstPlugs: Instantiate OK
VstPlugs: CreateInstance succeeded
VstPlugs: Opening custom editor window for plug 'Native Instruments GmbH: Reaktor5' (composited)...

VstPlugs: Editor window for pluging 'Native Instruments GmbH: Reaktor5' was closed

VstPlugs: Trying to instantiate '/Library/Audio/Plug-Ins/VST/Reaktor5.vst/Contents/MacOS/Reaktor5'...
VstPlugs: Plugin is a Mach-O executable...
VstPlugs: Analyzing VST plugin 'Native Instruments GmbH: Reaktor5', Unique ID:1315525173, Version:2400
VstPlugs: Forced static processing buffers (256 Samples) for plug 'Native Instruments GmbH: Reaktor5'
VstPlugs: Disabled auto suspending for plugin 'Native Instruments GmbH: Reaktor5'
VstPlugs: Instantiate OK
VstPlugs: CreateInstance succeeded
VstPlugs: Opening custom editor window for plug 'Native Instruments GmbH: Reaktor5' (composited)...

CrashLog: 0 libsystem_platform.dylib 0x91ae103b _sigtramp + 43
CrashLog: 1 ??? 0xffffffff 0x0 + 4294967295
CrashLog: 2 QD 0x91cc0fdb GetClip + 54
CrashLog: 3 Renoise 0x00859a72 Renoise + 8751730
CrashLog: 4 Renoise 0x0085b0c0 Renoise + 8757440
CrashLog: 5 Renoise 0x0082d9b0 Renoise + 8571312
CrashLog: 6 Renoise 0x0020a648 Renoise + 2135624
CrashLog: 7 Renoise 0x0020a7d6 Renoise + 2136022
CrashLog: 8 Renoise 0x0020b0f5 Renoise + 2138357
CrashLog: 9 Renoise 0x009f530d Renoise + 10437389
CrashLog: 10 Renoise 0x009f0a51 Renoise + 10418769
CrashLog: 11 Renoise 0x00a50f0e Renoise + 10813198
CrashLog: 12 Renoise 0x00974d1f Renoise + 9911583
CrashLog: 13 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 14 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 15 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 16 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 17 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 18 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 19 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 20 Renoise 0x00a50e66 Renoise + 10813030
CrashLog: 21 Renoise 0x00974d1f Renoise + 9911583
CrashLog: 22 Renoise 0x00209658 Renoise + 2131544
CrashLog: 23 Renoise 0x009fd0f6 Renoise + 10469622
CrashLog: 24 Renoise 0x009fd36c Renoise + 10470252
CrashLog: 25 Renoise 0x00a55413 Renoise + 10830867
CrashLog: 26 Renoise 0x00b06cce Renoise + 11558094
CrashLog: 27 Renoise 0x00a6c4c0 Renoise + 10925248
CrashLog: 28 Renoise 0x00ac75c5 Renoise + 11298245
CrashLog: 29 Renoise 0x00a9e430 Renoise + 11129904
CrashLog: 30 AppKit 0x98fb69c4 -[NSApplication sendEvent:] + 4765
CrashLog: 31 Renoise 0x00a9acc1 Renoise + 11115713
CrashLog: 32 AppKit 0x98ed6bfc -[NSApplication run] + 1003
CrashLog: 33 Renoise 0x00a9aa0f Renoise + 11115023
CrashLog: 34 Renoise 0x00a64c1e Renoise + 10894366
CrashLog: 35 Renoise 0x00028c14 Renoise + 162836
CrashLog: 36 Renoise 0x0002883a Renoise + 161850
CrashLog: 37 Renoise 0x00023eb6 Renoise + 143030

Application: Caught an unhandled fatal exception (Thread: GUI)!
Application: Saving a backup...

Error Message: A fatal error or crash occurred (unhandled exception in thread: GUI).
Error Message: A backup of the current document was saved at
Error Message: '/Users/thomas/Library/Preferences/Renoise/V3.1.0/CrashBackups/Untitled_10_25_2015__20_51_crash.xrns'...
Error Message: This either happened because of a bug in Renoise, or because of a bug in one of its loaded components (plugins). Please contact <bug@renoise.com> and report this problem, so that it can be fixed.
Error Message: Note: It's very important that we know exactly what has happened (what you were doing before this message popped up), or the problem cannot be replicated/analyzed. Please include a description of what you were doing and which components were being used...

Application: Terminating...

CoreAudio: Stopping Device 'Focusrite: Scarlett 2i4 USB'...
CoreAudio: Releasing Device 'Focusrite: Scarlett 2i4 USB'...
CoreAudio: Device is down

MIDI: Shut down: Closing all acquired MIDI devices...




============================================================



#7 taktik

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Posted 26 October 2015 - 07:29

 

Now it happened with Reaktor.

 

I opened Renoise beta 4, did a quick track with HIVE VSTi and then opened Reaktor/Monark and did a quick track with that, really simple stuff, then I duplicated the Reaktor VSTi and double clicked the new instance and Renoise crashed. 

I could reproduce this immediately after, but not anymore. Is this the Native Instruments GUI bug again?

I have used Native Instruments for quite a long time and don't recall experiencing this before, certainly not two crashes in such a short period, that's a bit worrying.

 

Here's a crashlog snippet from the latest crash:

 

Thanks for the log. This is something different, will try to replicate this. 



#8 Garf

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Posted 12 November 2015 - 21:16

Now it happened with Massive.

Am I the only one experiencing these NI crashes??

 

Log file:

Spoiler
@renoise.com>



#9 Garf

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Posted 06 November 2018 - 11:31

just a follow up, it's been working for a long time now and I actually don't know why



#10 Robbie S

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Posted 06 November 2018 - 14:21

Garf: Just curious, what OS are you using?

 

I have mad problems with plugins/instruments with Mojave. :(



#11 Garf

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Posted 06 November 2018 - 14:56

That's on a High Sierra laptop.

 

I'm currently working on setting up a new desktop computer, I tried to install Mojave on it but have trouble with a 970 EVO NVME SSD, in the process I did read other musicians have some kind of trouble on it so once I get another SSD I'll actually try install High Sierra instead.