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very frequent renoise crashes with new focusrite 2i2... log file insid


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#1 iamjoey

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Posted 25 July 2018 - 21:49

Hi all,

 

So I bought a scarlet focusrite 2i2 and it crashes after around 5 minutes of use within renoise without fail... always while audio is playing - please find log file below.

 

Application: A new document was created.

GraphPort: Initializing in WindowedMode
GraphPort: Successfully initialized

Application: Init OK
Application: Enter MainLoop...

DirectSound: Stop Polling...
DirectSound: Releasing Focusrite USB (Focusrite USB Audio)...
DirectSound: Releasing Focusrite USB (Focusrite USB Audio)...

ASIO: Initializing
ASIO: Trying to open 'Focusrite USB ASIO'
ASIO: LoadAsioDriver ... OK
ASIO: ASIOInit ... OK
ASIO: Using SampleRate 44100
ASIO: PostOutput is not supported
ASIO: FillDriverInfo ... OK
ASIO: Got kAsioSupportsTimeInfo (yes)
ASIO: Got kAsioEngineVersion (2)
ASIO: Got kAsioSelectorSupported (value:3, yes)
ASIO: Got kAsioSelectorSupported (value:5, yes)
ASIO: Got kAsioSelectorSupported (value:4, no)
ASIO: Got kAsioSelectorSupported (value:6, yes)
ASIO: Got kAsioSelectorSupported (value:15, no)
ASIO: InputBuffers: 2 available, 2 selected - Type 18
ASIO: OutputBuffers: 2 available, 2 selected - Type 18
ASIO: OutputLatency: 547, InputLatency: 547
ASIO: CreateBuffers ... OK
ASIO: ASIOStart ... OK
ASIO: Up and running

MIDI: Rescanning MIDI devices...
MIDI: Enumerating Windows MME MIDI devices...
MIDI: Adding MME in-device 'Arturia KeyStep 32'
MIDI: Adding MME out-device 'Microsoft GS Wavetable Synth'
MIDI: Adding MME out-device 'Arturia KeyStep 32'
MIDI: Finished device enumeration
MIDI: Opening MME Midi-In device 'Arturia KeyStep 32'

ASIO: Stop Polling...
ASIO: Releasing Focusrite USB ASIO...

DirectSound: Initializing...
DirectSound: DirectSoundCreate failed with the error:-2005401480
DirectSound: CreateObjects ... FAILED

Error Message: Failed to initialize the audio device 'Focusrite USB (Focusrite USB Audio)'. Audio is disabled. Please try to choose a different device or samplerate.

ASIO: Initializing
ASIO: Trying to open 'Focusrite USB ASIO'
ASIO: LoadAsioDriver ... OK
ASIO: ASIOInit ... OK
ASIO: Using SampleRate 44100
ASIO: PostOutput is not supported
ASIO: FillDriverInfo ... OK
ASIO: Got kAsioSupportsTimeInfo (yes)
ASIO: Got kAsioEngineVersion (2)
ASIO: Got kAsioSelectorSupported (value:3, yes)
ASIO: Got kAsioSelectorSupported (value:5, yes)
ASIO: Got kAsioSelectorSupported (value:4, no)
ASIO: Got kAsioSelectorSupported (value:6, yes)
ASIO: Got kAsioSelectorSupported (value:15, no)
ASIO: InputBuffers: 2 available, 2 selected - Type 18
ASIO: OutputBuffers: 2 available, 2 selected - Type 18
ASIO: OutputLatency: 547, InputLatency: 547
ASIO: CreateBuffers ... OK
ASIO: ASIOStart ... OK
ASIO: Up and running

VstPlugs: Trying to instantiate C:\Users\Josep\Music\VST\Reaktor 6.dll
VstPlugs: Analyzing VST plugin 'Native Instruments GmbH: Reaktor 6', Unique ID:1315525174, Version:2400
VstPlugs: Forced static processing buffers (256 Samples) for plug 'Native Instruments GmbH: Reaktor 6'
VstPlugs: Disabled auto suspending for plugin 'Native Instruments GmbH: Reaktor 6'
VstPlugs: Instantiate OK

ASIO: Applying kAsioResetRequest
ASIO: Stop Polling...
ASIO: Releasing Focusrite USB ASIO...
ASIO: Initializing
ASIO: Trying to open 'Focusrite USB ASIO'
ASIO: LoadAsioDriver ... OK
ASIO: ASIOInit ... OK
ASIO: Using SampleRate 44100
ASIO: PostOutput is not supported
ASIO: FillDriverInfo ... OK
ASIO: CreateBuffers FAILED! (Error: -1000)
ASIO: CreateBuffers ... FAILED

Error Message: Failed to initialize the ASIO driver. Please make sure that the device is properly connected and that the driver is not used by another application.

ASIO: Init FAILED! DriverError :

MIDI: Rescanning MIDI devices...
MIDI: Closing MME Midi-In device 'Arturia KeyStep 32'
MIDI: Enumerating Windows MME MIDI devices...
MIDI: Adding MME in-device 'Arturia KeyStep 32'
MIDI: Adding MME out-device 'Microsoft GS Wavetable Synth'
MIDI: Adding MME out-device 'Arturia KeyStep 32'
MIDI: Finished device enumeration
MIDI: Opening MME Midi-In device 'Arturia KeyStep 32'

 

Any advice is appreciated!


Edited by iamjoey, 25 July 2018 - 21:50.

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#2 stoiximan

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Posted 25 July 2018 - 22:06

Did you install the drivers correctly and if so did you try using the card with another daw?Maybe you have some other software open at the same time?Could be direct x problem try updating it and also update your drivers in general .Try a different usb port could help

#3 Raul (ulneiz)

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Posted 26 July 2018 - 09:03

@iamjoey. It seems that the Scarlett 2i2 device needs special drivers for USB ASIO for Windows (focusriteusbinstaller4.36.5-612.exe). Are you using Windows 10 x64 and Renoise 3.1.1 x64?

 

I had problems with the USB Microphone Trust Emita and Windows 10, but it not need special drivers. If you unplug the USB device and reconnect it, Renoise does not detect it.

 

It's strange. It seems that Renoise does not detect the changes of the devices. That is, when Renoise starts for the first time, it reads the status of the devices and all ok! But if anyone changes, it is likely that Renoise "does not know". In theory, USB devices are plug and play. If you unplug a USB audio device and then connect it again, Renoise should detect it, but it seems that it does not work like that, at least with some devices.

 

I have also had problems with the Sound Blaster ZxR PCIe, when changing speaker settings. Renoise goes crazy and unstable, and, on this occasion, I doubt that Creative is to blame, since the sound card works perfectly, it does not fail, it stays working. In your case, check the drivers, and if it fails, try the "Reinitialize" button, inside Renoise: Preferences/Audio.


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#4 danoise

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Posted 26 July 2018 - 10:14


it crashes after around 5 minutes of use within renoise without fail...


Hm, sounds like it could be a driver related issue.
Perhaps it allows access to ASIO from some other software, which then causes the problem.

As a temp workaround, you could try a third-party ASIO driver such as ASIO4All.
It's a little hit/miss how well it works, but you might get ASIO running without the crashes :D

Are you using Windows 10 x64 and Renoise 3.1.1 x64?


Yes, in order to track down the problem this would be helpful to know.
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#5 iamjoey

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Posted 26 July 2018 - 19:08

Thanks for the responses all. After doing some research it looks like it's a VERY common issue with focusrite audio interfaces... there just doesn't seem to be a common fix and it's really upsetting me because all I want to do is make music. I'll be trying a bunch of things later on today but I'm not feeling much hope right now.

 

I took it out of the USB 3 port and plugged it into a regular one and whilst that has made the crashes far less frequent it also introduced a lot of crackling and hissing in the sound every few seconds, but only when playing audio via renoise... playing music via spotify or youtube or whatever is flawless. I also tried ASIO4ALL though that hasn't changed much either.

 

But yes, I'm using Windows 10 x64 with Renoise 3.1.1 x64.


Edited by iamjoey, 26 July 2018 - 19:11.


#6 gentleclockdivider

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Posted 27 July 2018 - 10:48

I am at my brothers place , running renoise on win 10 , 64 , same audio interface as yours .( mk1 ) 

Works flawlesly ...download different focusrite drivers ...the latest 2.0 driver doesn't always seem to work 


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#7 iamjoey

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Posted 28 July 2018 - 14:48

I am at my brothers place , running renoise on win 10 , 64 , same audio interface as yours .( mk1 ) 

Works flawlesly ...download different focusrite drivers ...the latest 2.0 driver doesn't always seem to work 

Any idea where I can download older drivers? The official website will only let me download the newest.

 

Thanks for the advice, I'll give it a try as soon as I can.



#8 dblue

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Posted 28 July 2018 - 15:59

Have you already seen this?
 
Focusrite product compatibility with Windows 10 'Fall Creators Update'


You can try Archive.org's Wayback Machine for older cached versions of the website:

http://web.archive.o...t 2i2 first gen