Renoise team please fix your broken forum registration procedures. This forum is peoples’ first impression of Renoise and their go to place for support. If they can’t even complete this Step #1 they will move onto some other DAW. This needs to be fixed immediately. This should be simple and is likely costing you truckloads of potential users.
I’m a sophisticated computer user and I had to work at it to get on this forum. Your instructions did not work.
I’m going to paste the email people receive when they try to register on Renoise forums. I first followed it to the letter and was directed to some error page. I tried to logon anyways and couldn’t.
I then followed the instructions again but instead of following your “behind” command I went “in front” and got a different error. The “in front” is what you typically see when registering to forums (if they force you to manually copy/paste which most don’t). I still didn’t receive any kind of registration confirmation but I proceeded to try and login anyways. It worked. I could logon. I got errors instead of confirmations but I was happy to be in.
I understand you force this manual copy pasting to prevent spammers but it also will prevent anybody with impatience or a lack of computer-know-how from getting on the forum. The instructions are wrong and even if they were right it’s quite clunky. Maybe you should reconsider and provide a 1-click link that is simple and shows instant confirmation.
Renoise is a great product. This forum is as well. Let’s make the registration process just as clean.
** I rearranged the random string of characters below.
Thanks for taking your time to register your account.
You have received this validation email to activate your account, the validation proces consists of manually copying and paste your validation line behind the supplied link.
Positions of the link and the activation content may change at any given moment.
Thanks for your understanding.
Manual procedure, browse to: http://www.renoise.com/board/index.php
And paste the following line directly right behind “index.php”:
?app=core&module=global§ion=register&do=auto_validate&uid=25000&aid=iohergoiheig9d0934hg9h43g09934
How could pasting the string “in front” of the URL work at all? This doesn’t make any sense to me. Would you mind to elaborate or explain using different words?
(The instructions worked for me, and I also found them to be pretty clear).
I’d say this is pretty common, no? At least I’ve never personally encountered a registration that required me to paste anything before or “in front” of the .php script, or anywhere else in the middle of the URL itself.
We have thousands of users who’ve managed to register on the forums with relative ease. In fact, it’s really quite rare that any of the moderators have to manually activate someone’s account for that reason. It’s way more common that Yahoo/Hotmail/etc. incorrectly flags the registration email as spam, and then the user simply never sees the activation link in the first place. (That one really annoys me, actually.)
Nevertheless, if the language in the welcome email is somehow confusing to many people, then we’ll of course consider rewording things a bit. It sucks that we have to take any measures against these f%&king spammers, but we can at least try to make it easy for legitimate users.
At least change “behind”. You place it in front, which is the opposite of behind. Even better don’t force any manual copy/pasting and just provide the link the end user will click on. If the manual steps are to prevent scammer spammers consider implementing a different method such as captcha with a 1-click link.
If my speculations are considered off please look at the number of people visiting the register now page versus the number of actual registered users.
I recently registered without the slightest problem. The instructions were simple and there was no ambiguity regarding the string placement in the URL to me at all. Much ado about nothing it seems to me …
At least change “behind”. You place it in front, which is the opposite of behind. Even better don’t force any manual copy/pasting and just provide the link the end user will click on. If the manual steps are to prevent scammer spammers consider implementing a different method such as captcha with a 1-click link.
If my speculations are considered off please look at the number of people visiting the register now page versus the number of actual registered users.
In Western cultures, “to the right of” in writing, is considered as “behind” (because Western languages are written from left to right). If you come from a country that writes from the right to the left, this formulation can indeed be confusing I guess. On the other hand, the instructions are given in English, which is written from left to right, so in this context, it should actually be clear.
In Western cultures, “to the right of” in writing, is considered as “behind” (because Western languages are written from left to right). If you come from a country that writes from the right to the left, this formulation can indeed be confusing I guess. On the other hand, the instructions are given in English, which is written from left to right, so in this context, it should actually be clear.
Even then, I’m pretty sure there’s no place where URL’s go right to left?
