I did not receive password reset or passwordless token login link

Help, Support & Bugs
#1

EDIT: it went through today, I guess this is canceled.

[s]
I wanted to reset my password yesterday on laptop browser, firefox - but I didn’t receive any links. Neither the password link, not the logintoken link. Checked the spam folder.

Luckily I can still login from Android, thus I can post this trouble ticket.

It’s for a Gmail account.

My guess: perhaps Gmail is blocking renoise mail server address…?

Thanks!
[s]

#2

We had troubles with our email provider yesterday and today, but this should be all sorted out now. Let me know if you still have troubles with this now…

1 Like
#3

Thanks, it works now!