They just don’t care
That is simply not true.
Are you guys planning to do a bug fix for Redux anytime soon? It’s been over a year since I reported this issue and there hasn’t been a new version since then.
Which isn’t that much different from what you’d get with other daws. You could try updating your thread with the '[redux bug] ’ in the beginningof your thread subject. More likely is that it was simply not marked as fixed and is fixed in the next bugfix patch (renoise and redux share most of their internals and come out at the same time.) The bug fix patch will come soon in the next 4 months or sooner, there is no doubt about that.