Hi, I’ve lost all my files. (virus problem). I have send email to renoise support but i don’t have receive any answer. How I can identified myself for retrieve my renoise.exe registred version ???
Thanks for helping me.
i will be handling reg-stuff this weekend (there are more users who have problems)
just drop me a mail with your reg-details (just attach the mail you have got from regsoft when you registered renoise)
i will get back to you on sunday.
But i have lost all my files ! Emails too !
I don’t have any files from you.
How i can identified myself ? Give you my name ? credit card number ?
The name and or email adress you used for registration is enough. Simply send the information to me or ks and we will help you.
Maybe the server was down.
If you dont get an answer till tonight, drop us a mail with the name and email that you`ve used for registering to support@renoise.com and you will receive a new password directly from us …