Rant:
While I love Renoise with a passion, I gotta say the company can be a bit rough.
Background:
I rarely update Renoise, because I tend to get very comfortable with the workflow and I rarely want to change. Also, the email that is linked to my backstage account is very old (and I rarely ever check).
Story:
Apparently my backstage account got hacked last year (Feb 1, 2021). Renoise automatically assumed that I leaked all my info on purpose and disabled my backstage account. I didn’t notice this until today when I tried to download the latest version for my new laptop.
Granted, I should be checking up on this more often. I did take almost a whole year to even notice my account had been disabled, but I think it’s still kinda messed up that they assumed I leaked the info and not that I got hacked. I’m still a paying customer. If/when this gets handled, I plan to update my email to my current one (which I check daily), but if I get hacked, I just get hacked … you shouldn’t punish me for that.