Maybe I would agree if there weren’t many solid aspects which justify criticism. The Renoise customer management is just lousy, and it doesn’t help to ignore that fact. It’s arrogant or at least ignorant to blame unhappy users for that. If there weren’t so many unsolved topics in Renoise, people wouldn’t criticize that much.
Can you give us a specific example for the “lousy Renoise customer management” that doesn’t involve update-related shortcomings (if at all) ?
One thing you need to realize is that the moment you purchase Renoise you buy the program at this particular state of development. You do NOT buy future updates, you are GRANTED them. If you don’t like the DAW at that state, don’t buy it. If you think feature X is essential for you and Renoise doesn’t have it, don’t buy it. If you think another DAW is better at handling audio tracks, don’t buy it. Please don’t start to speculate whether Renoise is going to introduce your desired feature at a later point just because you can post your enthusiasm about it in the Ideas & Suggestions forum. Likewise, purchasing Renoise doesn’t give you the right to complain about any update related issues either.
Regarding the argument “stop complaining and make more music”. If this statement was the foundation for music production, we still would use wooden sticks in the jungle. And Renoise never had been written, because people still would use The Ultimate Soundtracker on Amiga 500. Progress and invention have been there all the time.
This point isn’t about progress, it’s about devotion and musical competence. Look at Venetian Snares, ASC and Bizzy B. These musicians don’t hang around in forums and complain about why feature X and update Y haven’t happened yet. They take the program as it is, embrace its strengths and weaknesses and do the best out of what is given to them. Can’t do a certain thing in Renoise? Learn to work around or use an additional program that can achieve it. That’s what these musicians do and they are fucking successful at it. They are professionals. And guess what, they use the same program as you do. Crazy, isn’t it?
As soon as you hit the forum to start a new complain thread it’s just another pitiful attempt at concealing how much of a terrible musician you are. You try to blame your musical deficiency at a feature that Renoise doesn’t have yet, while at the same time all of the above mentioned producers don’t give a shit and release their music on CD and vinyl.