Okay first, let me say I’ve struggled with this problem for about 2 weeks now, having bought the plugin I am fairly frustrated that it’s basically unusable to me so quickly because of this bug and I’d be deeply surprised if I’m the only one who encounters it.
PROBLEM:
When sending midi to the plugin, from any host, the note played is always 2 octaves higher than the note input. For example, if I create a clip or play with qwerty keys or use a midi keyboard to send a C2 note to the plugin, it will play a C4.
DAWS TESTED:
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ableton live 9.2
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bitwig studio 1.1.8
PLUGIN VERSIONS:
1.01 audio unit (max osx, 64bit)
1.01 vsti(max osx, 64bit)
INPUT METHODS TESTED:
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creating a clip with a C2 note will result in a C4 being played
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creating a clip with a chord will also pitch all notes up 2 octaves
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occurs even without a patch being played (you can see in the GUI which notes renoise is accepting)
ADDITIONAL INFO:
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Phrases are switched to ‘off’ in the plugin to ensure it’s not a phrase problem. (you can see proof of this in the attached screenshot).
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I run the track dry, in a dry daw with no interference from any other plugins. It is the sole plugin loaded and it still does it.
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It happens no matter how I send redux the midi data (qwerty keyboard, midi clip, input keyboard)
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I have also tried side-by-siding (grouping) with another plugin, or internal instrument of each DAW, which plays the correct pitch.
I usually use ableton, but I have attached a screenshot of bitwig reproducing the exact behaviour, because it’s easier to see what’s happening. As you can see, the clip playing is a C2, but in the plugin, the C4 note is depressed.
Is anyone else getting this problem? Needless to say I’m extremely frustrated and considering requesting a refund as, although I totally love redux in every way, and it’s so ALMOST perfect, obviously this isn’t something anyone would be able to live with, its broken.
If this is something I’m doing - which I can’t for the life of me work out what it is if so, perhaps we’ve found a UX flaw that really needs attention because I’ve been sitting here thinking I’m crazy and this could not be released like this…
Any help would be extremely, gratefully appreciated.