After trying to simply play some notes in the sampler, the scrolling problem also happens now, but with the notes on the keyboard. apologies but after trying pretty much everything i am a little lost on how to use even the basic functions of this DAW. thank you everyone for your extremely kind words of advice, youve all been extremely helpful, and i do think this is one of the better online forums out there. but may i ask about the procedures for a refund?